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EMS Operations
     
 

    

Grant Medical Center has a dedicated EMS Coordinator that serves as the liaison

to Emergency Medical Services and medical transportation organizations.

With other LifeLink staff dedicated to Outreach Education and EMS Education,

the hospital's EMS Coordinator focuses on the clinical and operational needs of EMS.

         
 
     
 
Customer Service
Grant has a long history of working closely with EMS, especially with it's former LifeFlight helicopter EMS program and now LifeLink. We strive to take good care of our region's heroes.
 
We actively solicit feedback and are open to suggestions for improving our service to EMS. Whether you're experience with Grant exceeds or fails to meet your expectations, we want to know about it. Compliments, complaints, suggestions and other comments may be provided to the EMS Coordinator using this request form. The completed form may be placed into the EMS Coordinator mailbox in the Squad Room, faxed to 614 | 566-8906 or emailed to ems (at) ohiohealth (dot) com. Should you have an urgent need, please call the EMS Coordinator directly at 614 | 566-9111 Option 3.
 
 
Equipment Return
Information coming soon
 
 
Medical Direction

As a department of Grant Medical Center, LifeLink has access to multiple resources, including experienced Medical Directors. As a partner with the physicians of Grant Medical Center, LifeLink can provide a total package of medical direction, training and education resources to EMS, Fire-Rescue and other emergency responders.

 

Click here for more information about EMS Medical Direction

 

 
Patient Care Reports
Information coming soon
 
 
Patient Follow-up | Clinical Excellence
Clinical Information Requests for Prehospital Performance Improvement
 
To improve outcomes, EMS must continually assess and manage it's processes, systems and organization. In Ohio, EMS is required to have a quality assurance (QA) process in place designed to improve the quality of care provided. Patient outcome information is essential to an effective QA process.
 
Grant's EMS Coordinator conducts patient follow-ups and provides outcome information to EMS systems. Any EMS provider involved in the response, the system's Medical Director or  a supervisor may request follow-up information. The request must be made in writing and include basic information such as:
  • Patient name
  • Patient date of birth
  • Patient gender
  • Patient's primary complaint and/or mechanism of injury
  • Transport date and time
  • Incident/run number
  • Transporting EMS unit
A request for information may be made to the EMS Coordinator using this request form. The completed form may be placed into the EMS Coordinator mailbox in the Squad Room located adjacent to the ambulance entrance in our ED, faxed to the EMS Coordinator at 614 | 566-8906 or emailed to ems (at) ohiohealth (dot) com. Once compiled, patient follow-up information will be sent to the EMS (Performance Improvement) Coordinator via OhioHealth's secure email system.
 
 
Regional Guidelines | Central Ohio Trauma System
Information taken from COTS web site
 
The Central Ohio Trauma System (COTS) mission is to save and improve lives through the coordination of trauma and emergency healthcare resources.  COTS supports prevention, education, data collection and research initiatives.  COTS’ purpose is to serve as the forum for addressing issues affecting the delivery of trauma/emergency healthcare services and injury prevention in central Ohio.
 
Grant's EMS Coordinator is a member of the COTS Prehospital Committee, a multidisciplinary group of representatives from a variety of public safety, healthcare and other organizations working together to address issues related to trauma, emergency services, and healthcare disaster preparedness in Central Ohio. Initiatives include development of regional guidelines for hospital diversion, EMS personnel exposure, family violence, process improvement and other issues.
 
Click here for COTS Regional Guidelines including hospital diversion, EMS trauma triage, family violence, newborn safe haven, concealed carry and more.
 
 
Research
Information coming soon
 
 
Squad Room
A dedicated EMS Squad Room is located just inside our ED adjacent to the ambulance entrance. In it we stock a variety of snacks and cold/hot drinks. Class announcements and other information that may be important to EMS, are posted on a bulletin board inside the room. A separate bulletin board is available where EMS may post notices from their departments about upcoming events. A television for local news and weather is available. The Columbus Division of Fire maintains a printer that township EMS agencies may use to print their Patient Care Reports. Wireless use of the printer must be coordinated through the Columbus Division of Fire. A USB cable is also connected for use.
 
Click here for the HP LaserJet P2015dn Printer Driver.
 
 
Ambulance Parking and Hospital Access
On our busier days we may have 60-80 ambulances transport to and from our campus. Because of this high traffic volume, parking may be limited at times. To help ensure patients being transported to the ED have immediate access, the following guidelines have been developed.
 
Ambulances transporting a patient to the Emergency Department:
All parking in the ambulance bays and surrounding ED ramp is restricted to incoming ambulances transporting patients to the Emergency Department. This restricted area is identified by this sign:
 
 
Ambulances Not Transporting to the Emergency Department:
Short-term parking, up to 45 minutes, is available in the left-hand traffic lane in front of the Grant Heart and Surgical Center for all ambulances that are not transporting a patient to the Emergency Department (e.g. direct admits to floors, discharges from floors or ED, clinic visits, etc.).
 
The ambulance crew should check-in with the valet attendant and if asked, provide a phone number (e.g. dispatch center, cell phone, etc) for use should they need to be contacted.
 
 
Other designated parking areas include:
  • Ambulance-only parking in front of 340 E Town St;
  • Ambulance-only parking on State St adjacent to the hospital's main entrance;
  • Loading zone at 285 E State St, the Wilkins Bldg (Across from ED entrance); or
  • Ambulance-only parking in the northwest corner of the hospital valet lot on State St (Check-in with valet attendant at main hospital entrance before proceeding to lot)
 
Wheelchair Vans, Ambulettes, Etc:
May actively load/unload at main hospital entrance. Wheelchairs vans, ambulettes, etc should not use designated ambulance parking areas.
 
 
Organ and Tissue Procurement Teams:
May unload equipment at the ED, but then should move vehicle to any on-campus hospital garage. To exit for free, contact attendant via call box in the exit lane.
 
Police, Sheriff, Highway Patrol:
May use street parking or park in any on-campus garage. To exit for free, contact attendant via call box in the exit lane.
 
 
  
     
 

    

For more information about EMS Operations,
    
send e-mail to:  ems (at) ohiohealth (dot) com
    
or call (614) 566-9111 Option 3
         
 
     
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